Upon completion of the course, the successful learner will acquire the knowledge, skills and attitudes to work at height safely, thereby minimising the risk of falling and increasing the learner’s chances of survival should a fall occur.

Learners who need this training are typically required to climb structures and position themselves safely while performing work at height. They do not participate in emergency operations and must, therefore, work under the supervision of a person who is qualified /skilled to carry out Rescue procedures from fall arrest systems.

COURSE OUTLINE

Candidate will be able to:

  • demonstrate basic knowledge of the limitations of a limited
  • range of fall arrest equipment and regulations
  • inspect, assemble and store fall arrest equipment
  • select suitable anchor points
  • use fall arrest systems with a double lanyard
  • use pre-installed vertical and horizontal lifelines and explain reducing risks during

Saiosh accreditation: 2 CPD Credits

Upon completion of the course, the successful learner will have the required knowledge, skills and attitudes to identify the hazards and the precautionary measures required to work in confined spaces.

COURSE OUTLINE

At the end of the course, the learner will be able to:

  • identify the hazards of working in confined spaces
  • identify appropriate protective clothing or equipment
  • identify training requirements for unskilled workers working in confined spaces and train the workers
  • plan and implement emergency procedures
  • explain the relevant occupational health and safety Regulations.

This workshop focuses on chlorine and chlorine related

Systems and the responsibility attached to such systems.

COURSE OUTLINE

Candidate will be able to:

  • Understanding the Legal and company requirements pertaining to chlorine
  • Understanding the hazards and risks associated chlorine
  • Read and interpret the chemical data sheets for chlorine

An international course based on the key criteria of the OHS Administration [USA]. Explore the world of Ergonomic Risk Factors;Cumulative Trauma Disorders; etc.

Candidate will be able to:

  • Understand the fundamental concepts of ergonomics and the benefits of ergonomic designs
  • Participate in the development of a proper ergonomics Program
  • Recognise factors that contribute to cumulative trauma disorders which promote to ergonomic CTD’s
  • Perform a worker comfort survey
  • Make recommendations to control identified ergonomic risks
  • Use a continuous improvement model to enhance the ergonomics program.

This course will equip food handlers with essential knowledge on all Health and Safety issues pertaining to the food industry especially in an industrial kitchen environment

COURSE OUTLINE

  • Importance of hygiene.
  • Legal
  • Diseases associated with various meat and
  • Proper utensil and equipment
  • Dress code and hygiene practices
  • Customer care
  • Food storage

Saiosh accreditation: 2 CPD Credits

An intermediate course designed to make learners aware on hazardous chemical substances and the application of material safety data sheets. Understand the human anatomy and the effects chemicals have on the human body.

COURSE OUTLINE

Learner objectives

  • Understand the basic legal requirements for chemicals at work
  • Understand the basic anatomy and systems of the human body
  • Understanding the dangers associated with hazardous chemicals
  • Understand basic controls measures for hazardous chemicals
  • Read, understand apply requirements of chemical safety Data sheets [MSDS’s]

An International course based on the OHS Administration [USA]. Leaner’s will become competent in the analysis of tasks or activities andthe development of written procedures to regulate high risk tasks or activities, and prevent incidents associated with high risk tasks or activities.

COURSE OUTLINE

Candidate will be able to:

  • Conduct a risk analysis of Occupational Inventories to
  • identify high risk tasks or activities
  • Identify key SHE hazards within the sequential steps of a task or activity
  • Develop risk control measures for identified risks
  • Finalise the development of the written safe procedure
  • [SOP’s]

Understand the implementation of the planned task observation programme [PTO’s]

Saiosh accreditation: 2 CPD Credits

An International course based on the OHS Administration [USA]. Learners will become familiar with energy control systems at work.Learn all about energy sources and ways of positive isolation [Company specifics may be integrated into courseware]

COURSE OUTLINE

  • Identify the need for lockout and tagout procedures
  • Describe the scope, purpose and application of lockout standards and procedures
  • Identify hazards and hazardous conditions regarding lockouts
  • Prevent incidents by implementing lockout procedures and controls
  • Apply international lockout practices within the framework of South African legal requirements: Occupational Health & Safety Act, 85 of 1993

This course equips a learner with essential knowledge required for proper stacking and storage techniques to prevent damage to stock and equipment and prevent injuries in the workplace.

COURSE OUTLINE

Learner objectives

  • Understanding the dangers associated with incorrect storage and stacking
  • Understand basic controls measures for effective storage and stacking
  • Promote SHE protection by correctly stacking and storing stock and equipment in the workplace.

(There is a place for everything and everything has a place).

Saiosh accreditation: 2 CPD Credits

Permit to work systems are used as a control measure for high risk work activates when simple human error could lead to death, serious or disabling injuries. For example: failing to isolate machinery before removing guards. In simple terms, it’s a formal process whereby one person, called a Permit Issuer (usually a Manager) issues a Permit to Work (PTW) to a person called a Permit Receiver (Supervisor/Worker) afterboth parties have checked  to ensure the control measures identified by risk assessment are in place and functioning. The Issuer would also supervise the ongoing work to ensure that the permit conditions (control measures) are being followed.

It’s a very simple control measure, that if operated correctly will ensure the safety of anyone who could be harmed by a high risk workactivity. It is, however, what we call and administrative control measure, it relies on people to operate what is usually a paper system, comprising of checklists and signatures.

COURSE OUTLINE

Learner objectives

  • Identify the dangers at work where permits may be
  • Identify Legal and company requirements pertaining to
  • Permit systems.
  • Understanding the Universal guidelines governing permit
  • Emergency
  • The use of vital equipment for Permit to Work systems.
  • Covers Hot and Cold work permits.

In all sectors of trade and industry, customer service is a critical function that needs to be understood and applied by all personnel within theorganogram of business. Whether it involves internal customer service [departmental], or external customers [public], each and every individual in a business needs to understand the impacts their behaviour has to the overall successes and achievements of that business.

Individuals need to understand and master the listening skills, communication skills, emotional skills, motivational Skills and conflict managementneeded to achieve excellence in customer service and customer care. They need to further understand and apply modern methods and tools, whichhave been tried and tested, to facilitate this service delivery function within business.

Becoming the preferred provider begins with the customer!

COURSE OUTLINE

Key outcomes of the course:

  • Understand the fundamentals of and the importance of achieving excellence in customer service at work
  • Understanding the human behavioral model and integrating this into applied customer service
  • Understand and apply the fundamentals of effective communication needed for positive customer service
  • Understand and apply effective listening techniques needed to treat each customer as unique individuals
  • Understand the fundamentals of, and dealing with an IRATE customer [angry; enraged; irritated; etc]
  • Understand and apply research tools to aid in achieving customer excellence [customer feedback]
  • Identify personal key performance areas needed for self improvement and set up performance indicators to demonstrate personalachievements with Excellence in Customer Care.
  • Implement effective conflict resolution

Using the knowledge and skills gained, learners will be able to effectively communicate within SHE Risk Management structures therebysupporting the risk management system.

COURSE OUTLINE

  • Key outcomes of the course:
  • Explain the basic principles of effective
  • Describe and apply techniques for effective
  • Describe and apply techniques for effective
  • Describe and apply techniques for effective feedback during communication.
  • Apply skills gained thereby achieving effective